MetCom’s Critical Services Continue for Customers and Community

News Release, St. Mary’s County Public Information Office

California, MD – As COVID-19 progresses, its impact on each of you is different, and we want to assure our customers that the Metropolitan Commission will continue to provide water and sewer services to all of our customers without intentional interruption. 

Clean water is a vital necessity at all times, but especially now as it is so critical for everyone to be able to wash their hands to help prevent the spread of the new coronavirus disease in our community. What this means is that unless there is a water main break or another related emergency, the St. Mary’s County Metropolitan Commission will not be disconnecting water/sewer service to any customer who is delinquent in payment. If you find yourself experiencing financial hardship, visit us at for programs to assist you, payment plans and community resources that may be able to make a pledge on your behalf. With individuals and families spending a significant amount of time at home, you may experience higher water usage than normal.  Please be aware that this can impact your monthly bill and consider implementing some water conservation practices during this time.


At present, our offices remain closed for walk-in customers, but if for any reason you have a water or sewer problem or emergency, please do not hesitate to call us at 301.737.7400. We will continue to send out crews to quickly and safely restore service as we always have.

If you have questions or concerns with your bill or need to request a payment plan, please email [email protected] or call us at 301.737.7400, extension 201 between the hours of 9 am – 3 pm.


We take our responsibility of being a steward of critical infrastructure very seriously and recognize that while trying to keep your family safe, find childcare, and navigate the quickly moving parts of this situation, the last thing customers need to worry about is the reliability of their public water supply and the disposal of wastewater. We will maintain all our core critical functions at our treatment and water distribution facilities, labs and in our field maintenance operations, with a social gathering and distancing protocols. Crews will continue to remain available and are always on stand-by to address emergencies 24/7.

We appreciate the understanding and support of our customers and thank you for your patience.  Anyone having questions about COVID-19 may visit for local updates and information or call the St. Mary’s County COVID-19 Community Hotline, Monday through Saturday from 8:00 a.m. – 5:00 p.m. at (301) 475-4911.

The Southern Maryland Chronicle is a local, small business entrusted to provide factual, unbiased reporting to the Southern Maryland Community. While we look to local businesses for advertising, we hope to keep that cost as low as possible in order to attract even the smallest of local businesses and help them get out to the public. We must also be able to pay employees(part-time and full-time), along with equipment, and website related things. We never want to make the Chronicle a “pay-wall” style news site.

To that end, we are looking to the community to offer donations. Whether it’s a one-time donation or you set up a reoccurring monthly donation. It is all appreciated. All donations at this time will be going to furthering the Chronicle through hiring individuals that have the same goals of providing fair, and unbiased news to the community. For now, donations will be going to a business PayPal account I have set-up for the Southern Maryland Chronicle, KDC Designs. All business transactions currently occur within this PayPal account. If you have any questions regarding this you can email me at [email protected]

Thank you for all of your support and I hope to continue bringing Southern Maryland the best news possible for a very long time. — David M. Higgins II

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David M. Higgins II

David M. Higgins was born in Baltimore and grew up in Southern Maryland. He has had a passion for journalism since high school. After spending many years in the Hospitality Industry he began working in Digital Marketing, eventually leading him back to his passion. David started The Southern Maryland Chronicle in December 2017 and has grown it to become the #1 news source in Southern Maryland.

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