Taxpayer Services Phone Access to End at Close of Business Today

Taxpayers can email questions; Longer response times expected 

News Release, Maryland Comptroller’s Office

ANNAPOLIS, Md. (March 23, 2020) – In order to protect employees’ health while serving the needs of Maryland taxpayers, Comptroller Peter Franchot today announced that Taxpayer Services call center agents will no longer be staffing the 1-800-MD-TAXES phone lines following the close of business at 4:30 p.m. on Monday, March 23, 2020. Taxpayers must email their tax questions to [email protected]. Response times may be affected as limited staff will be focused on processing tax returns and issuing refunds. 

“For many Marylanders who are financially struggling to survive this crisis, their tax refunds will be a huge relief, so we want our very limited on-site workforce remaining to prioritize getting that money to them as quickly as possible,” said Comptroller Franchot. “By extending the filing and payment deadline for individual and corporate income taxes to July 15, as well as postponing most business tax payments until June 1, we’ve given taxpayers extra breathing room and allowed our staff to continue answering taxpayer questions without having to report to state offices.”

Essential employees will concentrate on processing income tax returns and issuing refunds as quickly as possible. All mission-critical staff who are reporting to their offices must take all necessary public health precautions, including wellness screenings upon entry, proper sanitation at all times and spatial distancing between workers. 

The Southern Maryland Chronicle is a local, small business entrusted to provide factual, unbiased reporting to the Southern Maryland Community. While we look to local businesses for advertising, we hope to keep that cost as low as possible in order to attract even the smallest of local businesses and help them get out to the public. We must also be able to pay employees(part-time and full-time), along with equipment, and website related things. We never want to make the Chronicle a “pay-wall” style news site.

To that end, we are looking to the community to offer donations. Whether it’s a one-time donation or you set up a reoccurring monthly donation. It is all appreciated. All donations at this time will be going to furthering the Chronicle through hiring individuals that have the same goals of providing fair, and unbiased news to the community. For now, donations will be going to a business PayPal account I have set-up for the Southern Maryland Chronicle, KDC Designs. All business transactions currently occur within this PayPal account. If you have any questions regarding this you can email me at [email protected]

Thank you for all of your support and I hope to continue bringing Southern Maryland the best news possible for a very long time. — David M. Higgins II

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David M. Higgins II

David M. Higgins was born in Baltimore and grew up in Southern Maryland. He has had a passion for journalism since high school. After spending many years in the Hospitality Industry he began working in Digital Marketing, eventually leading him back to his passion. David started The Southern Maryland Chronicle in December 2017 and has grown it to become the #1 news source in Southern Maryland.

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