New design is taxpayer tested and taxpayer approved
News Release, Office of the Comptroller of the State of Maryland
ANNAPOLIS, Md. (December 12, 2019) – As part of his commitment to exceptional customer service for Maryland taxpayers, Comptroller Peter Franchot and the Comptroller’s Office will launch a new taxpayer-centric website on December 16, replacing the current antiquated and onerous www.marylandtaxes.gov website. The new, user-friendly design incorporates the latest technological advances, enhanced content, new compliance features, and integrated social media to help the public navigate the site more easily.
“As part of our continued efforts to improve efficiency, customer service, and convenience, our team not only designed and built a new website but conducted focus groups with individual taxpayers, business filers, tax professionals and vendors to test drive the new site and provide us with critical feedback. It was invaluable, and helped guide the final design,” said Comptroller Peter Franchot. “We will continue to meet with groups including people with disabilities and users whose first language may not be English to ensure we are meeting the needs of all Maryland taxpayers.”
The new website is designed for use on mobile platforms as applied to a laptop, tablet, and mobile devices to facilitate access. Quick links and tutorials help users navigate to the content efficiently, regardless of which platform they choose.
The impact of the email address change should be minimal since old domain addresses will still be delivered for an extended period of time, offering a seamless transition.
The Southern Maryland Chronicle is a local, small business entrusted to provide factual, unbiased reporting to the Southern Maryland Community. While we look to local businesses for advertising, we hope to keep that cost as low as possible in order to attract even the smallest of local businesses and help them get out to the public. We must also be able to pay employees(part-time and full-time), along with equipment, and website related things. We never want to make the Chronicle a “pay-wall” style news site.
To that end, we are looking to the community to offer donations. Whether it’s a one-time donation or you set up a reoccurring monthly donation. It is all appreciated. All donations at this time will be going to furthering the Chronicle through hiring individuals that have the same goals of providing fair, and unbiased news to the community. For now, donations will be going to a business PayPal account I have set-up for the Southern Maryland Chronicle, KDC Designs. All business transactions currently occur within this PayPal account. If you have any questions regarding this you can email me at email@example.com
Thank you for all of your support and I hope to continue bringing Southern Maryland the best news possible for a very long time. — David M. Higgins II