USPS Operation Santa Gets a Special Surprise

107th Year of the Program Receives an Upgrade and Expansion

News Release, United States Postal Service

MARYLAND— You probably aren’t thinking about the holidays just yet, but Santa and the Postal Service are. Which is good news for kids who may not be able to have a happy holiday they deserve.

This year the USPS Operation Santa® program is 107 years old. The program was established by the Postal Service to help families and children in need during the holidays. This year brings some exciting changes, a new website, an expansion of last year’s digital program, and Santa’s OFFICIAL postal address!

Santa Claus
123 Elf Road
North Pole

When writing to Santa this year, it’s important to use the new address as well as making sure there is a stamp on the envelope — in the upper right-hand corner — that will help the letters reach Santa in time to consider granting a child’s holiday wish.

Also new this year, the digital program has expanded to 15 cities across the country, up from seven in 2018

Austin TXChicago ILGrand Rapids MIOrlando FLSacramento CA
Baltimore MDCleveland OHLos Angeles CAPhiladelphia PASan Juan PR
Boston MADenver CONew York NYPhoenix AZWashington DC

In addition to the program upgrades, there is also a new web address for letter adoption,

Beginning Nov. 18, customers in the 15 selected cities can adopt letters to Santa online at It’s important to note that even though the letters are adopted online, the adopter MUST go to a Post Office that offers “Label Broker” as an on-site service to send the gift. Adopters can find qualifying Label Broker™ Post Offices by visiting the Post Office™ Locator The digital cities were chosen based on, but not limited to, overall interest in the program, community need, and a mix of geographic locations.

How to Write a Letter
Sending a letter to Santa is easy if you know-how. The Postal Service is here to help with guides and tips to help kids write and send the best letter ever. All the information you could possibly need to write a letter, address an envelope, put on a stamp, and send it on its way can be found on and in the postal Holiday Newsroom. The only thing the Postal Service can’t help with is to tell kids what to ask for. That is up to their imagination, and we would never stifle creativity. These tips are also good all-year-round for sending thank you cards, birthday cards, or a letter to Grandma and Grandpa just to say “hi”.

USPS Operation Santa History
The Postal Service began receiving letters to Santa Claus more than 100 years ago; however, it was in 1912 when Postmaster General Frank Hitchcock authorized local postmasters to allow postal employees and citizens to respond to the letters — this became known as Operation Santa.

The complete history can be found online   

Additional news and information, including all domestic, international and military mailing and shipping deadlines, can be found at the Postal Service Holiday Newsroom.

The Postal Service receives no tax dollars for operating expenses and relies on the sale of postage, products, and services to fund its operations.

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