Thanks to the amazing team who keeps our building looking fantastic - Mr. Garner, Ms. Proctor, Ms. Butler and Mr. Savoy. Matula staff and students appreciate you!

No two days alike — Building service workers answer many calls

News Release, Charles County Public Schools

No two days are the same for building service workers in Charles County Public Schools (CCPS).

“You never know what you’re going to walk into,” said Charlie Proctor, the building service manager at Westlake High School. “We get called for the things no one wants to do. I look at it like this — Whatever needs to be done in the eight hours, it’s my job.”

So grateful for our building service workers! We celebrated them with donuts, #kindwords, and a #restorativecircle on how we can respect and help the work they do for us at #Craik!

Not that a day promises to be only eight hours. Building service managers get the call if their building’s fire alarm goes off in the middle of the night. Proctor remembered driving by his building one weekend and spotting graffiti. He started making calls to ensure it was removed by the start of the school week.

“We take pride in everything we do,” said Alice Makle, building service manager at C. Paul Barnhart Elementary School. Before leaving a room, Makle and her team members look around to double-check they’re leaving it better than when they arrived.

Thank you Ms. Williams, Ms. Foard and Mr. Pontorno for keeping TC Martin up and running, ready for teachers and students every single day! We don’t know what we’d do without you!!

“It’s a lot of hard work and we all work together,” said James Simmons, a building service worker at Barnhart. “We want a clean and safe place ready for faculty and kids to work and study.”

National Custodial Worker’s Recognition Day was Oct. 2 with many schools recognizing the work done by building service workers around the system.

A big part of a successful building service team is strong communication, said Phyllis Whalen, building service manager at William B. Wade Elementary School. She and Norman Patterson, the school’s building service assistant manager, make sure to communicate daily. “Without communication and organization, things are going to fall apart.”

Thanks to the amazing team who keeps our building looking fantastic – Mr. Garner, Ms. Proctor, Ms. Butler and Mr. Savoy. Matula staff and students appreciate you!

April Murphy, the supervisor of operations, agreed. “The most successful teams we have worked together every day,” she said. “These teams appreciate the importance of the work they do in schools, take pride in their work and in the condition of the building.”

“For me, it’s the pride factor,” Proctor said. “People come in and see what you do.”

“It’s extremely hard cleaning up behind 700 little kids — we are working with the babies, so we have a lot of little emergencies every day,” Whalen said. “We really love what we do, even though it’s hard work.”

When school closes for teachers and students over the summer, building service workers go to work getting their schools back in the “first-day” shape.  Cleaning walls, changing damaged ceiling tiles, fixing lights. “We try to put 100 percent into what we do from start to finish,” Patterson said.

We have the BEST Building Services Team ever! They go above & beyond to make sure the building is pristine, but they also make sure our students & staff are well taken care of! Thank you for your dedication & excellence.

This year, 38 CCPS facilities — including Barnhart, Wade, and Westlake — scored in the superior range during system inspections, Murphy said. Keeping a school in top shape takes hard work — a school doesn’t close its door once the school day ends.

“There are so many in-school programs, afterschool events, and daily activities in schools that having a strong, cohesive building service team allows the principal, administrators, and teachers to focus solely on educating students,” Murphy said. “A strong building service team whose motivation is to support the educational goals of their school by providing a clean, safe environment that is conducive to learning is instrumental in the overall success of a school.”

CCPS employs about 233 fulltime building service staff who help the school system run smoothly.

“It’s never boring,” Patterson said. “There is always something to do.”

All images via CCPS Twitter


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David M. Higgins II

David M. Higgins was born in Baltimore and grew up in Southern Maryland. He has had a passion for journalism since high school. After spending many years in the Hospitality Industry he began working in Digital Marketing, eventually leading him back to his passion. David started The Southern Maryland Chronicle in December 2017 and has grown it to become the #1 news source in Southern Maryland.

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